Faucet Town USA
Our headquarters are located in Florida. In addition to general company operations, this location handles technical support and customer service. Most items ship from our location. However, some items do ship straight from the manufacturer. If you have time constraints on your purchase, please feel free to contact us to see from what location your specific items ships from.
We normally ship via UPS, FedEx or USPS for the majority of our items, which may take 4-7 Business Days to reach you depending on where you live. (AK, HI and PR incur additional expense)
We will ship to CANADA, (and other select INTERNATIONAL locations) there will be additional charge(s) and You will be responsible for any tariffs, duty and taxes. Please e-mail us before you commit to purchase for a shipping quote.
CANADIAN CUSTOMERS:
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Free shipping does not apply.
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Customs, Duties, Taxes and Import Fees:
You may be subject to import duties, taxes and/or brokerage fees. These fees are charged once the item reaches your country and are your responsibility. Your shipping cost from Faucet Town USA only includes the cost to ship the item. Please contact your local customs office for additional information. These shipments will not be marked as gifts and are shipped as merchandise with actual purchase prices.No exceptions. -
- COUNTRIES OTHER THAN CANADA
For answers to the most frequently asked questions, go to Help. If you can't find your answer on our website, you can contact Faucet Town USA one of the following ways:
Email:
For the fastest response, email us: sales@faucettownusa.com
Phone:
Call: (800) 683-7960
9:00 AM to 5:00 PM, Monday to Friday, Eastern Standard Time
Fax:
Send faxes to: (800) 682-4691
Write:
Send written correspondence to:Faucet Town USA
6671 W Indiantown Rd # 50-154
Jupiter, FL 33458
DO NOT return products without an authorized RMA. They will be rejected. If you want to return a product, please read our Return Policy.
